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Planning guide · Process

How chartering actually works, including the parts nobody explains

A procedural guide for someone chartering a vessel for the first time. What the sequence is, what the documents are, where the deadlines fall, and which answers from an operator should worry you.

D-14manifest locks — the deadline that surprises people
7 daystypical free soft hold on a hull
3 daysreasonable time for a detailed quote
Dayport clearance is issued, never before
Corporate group boarding a chartered vessel at the passenger port in Ha Long

Step one: work out who you are buying from

On this bay there are three kinds of seller, and they have very different amounts of control over your programme.

SellerWhat they controlWhat it means for you
Vessel ownerThe ship, the crew, the schedule, the maintenanceCan change departure time, deck layout and route within the licence. Answers immediately.
Contracted agentAn allocation of cabins or datesCan sell you the sailing. Cannot change it without asking upstream.
Broker or OTAA booking relationshipCan find you a hull. Has no operational involvement on the day.

None of these is dishonest. But if your programme needs the departure moved by an hour, a stage rigged on the sun deck and a rehearsal the afternoon before, only the first can say yes without a phone call.

The question that settles it

'Do you own this vessel, and can you tell me its name and registration now?' An owner answers in one line. Anyone else takes a day.

Step two: the brief, and what it must contain

  • Committed minimum headcount, not your optimistic estimate. Everything downstream is priced on this number.
  • Month and duration. Season moves the rate by up to 40% between the best and worst months.
  • Whether the evening carries the programme. This single question decides charter versus cabin block, deck versus shore, and roughly a third of the budget.
  • Nationality mix. Foreign passport details are required for the manifest, and gathering them takes longer than anyone expects.
  • Any AV or production requirement, with a load schedule if you have one. Generator capacity is finite and it is better to find out now.

Step three: read the quote properly

A charter quote that is worth acting on contains all of the following. If any are missing, ask before you compare it against another quote, because the omissions are usually where the difference in price lives.

  1. The vessel by name, with cabin count and sun deck seated capacity.
  2. An hour-by-hour sailing plan, not a paragraph of description.
  3. The rate at your committed minimum, and what happens if you come in under it.
  4. A line-by-line inclusion and exclusion list. Gala production, alcohol, photography and shore elements are the four that are most often quietly excluded.
  5. The wet-weather and port-closure alternative, named and contracted, with a decision deadline.
  6. The payment schedule and the cancellation grid, with the amounts retained at each stage stated as numbers.
  7. The manifest deadline, which should be about fourteen days before sailing.

Step four: the deadlines that actually bite

WhenWhat happensWhy it matters
Quote + 7 daysSoft hold expiresThe hull goes back to general sale. Free, but not indefinite.
ContractDeposit due, hull confirmedThis is the point at which the ship is genuinely yours
D-45Date change window closesAfter this, moving the programme is treated as a cancellation and a rebooking
D-14Manifest locksFull names, nationalities and document numbers filed with the port authority. Cannot be rewritten on the pier.
D-1, 16:00Deck-versus-indoor decisionAnything requiring rigging is decided here
Departure dayPort clearance issuedBy the port authority, on the weather. No operator can pre-guarantee it.
The manifest is the one people underestimate

Collecting passport numbers from ninety colleagues in the last fortnight before a trip is genuinely difficult, and it is not a formality — the port authority will not clear a vessel against an incomplete manifest. Start collecting at contract stage, not at D-20.

Common questions

Questions we are asked most often

Can we negotiate the charter rate?

On shoulder-season dates and on longer programmes, there is usually room. In October and November there is very little, because the hulls sell out. The larger lever is almost always the hull class and the programme shape, not the discount.

Should we ask for a site inspection?

Above eighty guests, yes, and any serious operator will build it into the timeline. Below that it is optional but still the fastest way to resolve a dozen open questions.

What deposit is normal?

Ours is 35% at contract, 50% at 30 days before departure and the final 15% at 7 days, the same for every programme. What matters more than the percentage is whether it is calculated on a committed minimum or on your estimate.

How do we compare two quotes fairly?

Normalise the exclusions first. One quote including gala production and one excluding it can differ by 20% and look like a rate difference. Then compare the sun deck capacity and the named hull, because those determine what the evening can be.

Request a quote

Four fields and you can send

Tell us the basics and we will come back within eight working hours with feasibility — including how many hulls your headcount actually needs — and within three working days with a detailed quote.

Add more detail optional — the more you tell us, the closer the first draft lands
First reply within 8 working hours · detailed quote within 3 working days